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We just need to know what combination of 1 2 3 4 to enter for each possible configuration - 1ch, 2ch, 4 ch.

We're all confused as to exactly what to put in there to specifiy 1-ch, 2-ch, 4-ch operation. I don't know where '15' keeps coming from. My screen has been defaulted and reset dozens of times to run various tests.

Exactly how does one set a 'gang mask' using the 'lumaScript-DRDDP DRD07 programming only.20200428.zip' script? Nothing I enter seems to make a difference, and many times, the script will change what I enter to '15', which isn't even a valid entry.

For programming the 400CP just need to put the station into Programming Mode and then Assign dimmer Channels for Each Zone. Most systems do not require any of the other steps. ASSIGN DIMMER CHANNELS FOR EACH ZONE: (REQUIRED) Each of the zones of the 400CP must be programmed with the...

Can PE500's be used for variable-speed fan control?

I was hoping to get screenshots of Edit Mode, the Configuration Screen, and Scheduler, in order to more easily explain procedures to callers. You wouldn't be able to do that via Windows.

Please provide an introduction to Edit Mode, for end-users, on a Sapphire Touch Screen, thanks!

Can a single 2.5A channel at 120V handle the full 300W load? Could a single-channel configuration handle the full 1200W?

Just trying to put together basic docs with pictures. Can be difficult to explain how a GUI works with text only, and camera shots really don't work.

Is there any possible way to get a screenshot from a TS007 Touch Screen?

Just released ...

Is the current version of Sapphire Studio compatible with Generation 1 Touch Screens?

Can the wires be extended on Series 6000 CTs or coils?

There is currently no documentation concerning the parameters you see in Trigger Point Photocell configuration screen. Installers use their own rules-of-thumb.

The app does allow for setting primary and secondary time outs over the phone. These would be additive to the time out set on the sensor itself. Sensitivity settings need to be set with the appropriate sensor knobs.

Scott, I duplicated your scenario, and this appears to be the current default behavior of the switch buttons after an OFF event runs. At this time, this behavior is not user-configurable. We'll run this by the product team and see if any changes can be made in this regard. I'll keep a watch on...

Aaron, while there is some confusion at the website page for this product regarding input voltage, the publicly released data sheet (G-9172B/H17-aa REV AUG 2017) states: "+24VDC, 1.25A, 30W 100-277VAC Input DIN Rail Power Supply UL, cUL, & CE."

"I want to run a Leviton GreenMAX question by you, please sir. GreenMAX literature indicates relays are rated at 25,000 amps at 277V: Can you please tell me what that rating would be at 120V?"

The choice of UPS depends upon the answers to the following questions: How much power does your equipment need to operate? How much backup time do you need? What is the voltage of your power source? Where do you plan to install your UPS? What type of technology should you choose? (Off-line...

Hello Aaron - would it be possible for you to call us at 1-800-959-6004, select the voice mail option (to avoid hold time), and let us know your phone number and the best time to call you back (between 6 AM and 2 PM Pacific Time). Please also include ticket number 29-2923, and please let us know...